Update App & Firmware

Update App & Firmware

Published Date: July 20, 2026

Keep the AIVELA App and your AIVELA Ring Pro firmware up to date to access the latest available features, improvements, and device support.

Update the AIVELA App

Check your phone’s app store to make sure you are using the latest available version of the AIVELA App.

iOS

  1. Open the App Store.
  2. Search for AIVELA.
  3. If an update is available, tap Update.

Android

  1. Open the Google Play Store.
  2. Search for AIVELA.
  3. If an update is available, tap Update.

Once the update is complete, reopen the AIVELA App.

Check Your Ring Firmware

AIVELA Ring Pro firmware updates are managed through the AIVELA App.To check your current firmware version:

  1. Open My Ring.
  2. Tap your connected ring.
  3. Open My Device.
  4. Open Firmware Information.

On the firmware information page, you can view the current firmware version and check whether a newer version is available.If Latest Version is displayed, your ring is already running the latest available firmware.

Update Your Ring Firmware

Before starting a firmware update:

  • Make sure your ring battery is above 30%.
  • Make sure your ring is connected to your phone.
  • Keep Bluetooth enabled.
  • Keep your phone close to the ring.
  • Keep the AIVELA App open.
  • Avoid interrupting the update process.

If a new firmware version is available, follow the on-screen instructions to complete the update.Wait until the update is fully complete before continuing to use the ring.

If the Firmware Update Does Not Complete

If the update is interrupted or does not complete successfully:

  1. Make sure your ring has more than 30% battery.
  2. Make sure the ring is connected to the AIVELA App.
  3. Return to the Firmware Information page.
  4. Check for the update again.
  5. Follow the on-screen instructions to retry the update.

If your ring cannot connect to the AIVELA App, see Fix Ring Connection Issues.If the firmware update continues to fail after restarting your ring and phone and reinstalling the AIVELA App, contact AIVELA Support at support@aivela.com.Provide:

  • Phone model
  • Operating system version
  • AIVELA App version
  • Current firmware version
  • A screenshot or short screen recording showing the issue

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