AIVELA Support AIVELA Support

We’re here to help you get the most from your AIVELA Ring Pro.

How to Use

Watch quick guides to set up, use, and troubleshoot your AIVELA Ring Pro.

AIVELA Ring Pro Quick Start Guide

Quick Help

Help Topics

Ring BasicsLearn about your ring, fit, sizing, and interaction features.
Charging & BatteryCharge your ring and troubleshoot battery issues.
TroubleshootingFind solutions to common ring and app issues.
Getting StartedSet up your AIVELA Ring Pro and get connected.
AIVELA AppManage your data, settings, updates, and syncing.
Orders & ReturnsTrack deliveries and get help with returns or replacements.

Still need help?

We’re here for you.

Get help with your AIVELA product directly in the AIVELA app.
Submit a support request and track updates in one place.

Please have your product and order information ready when submitting a request.

Scan the QR code to download the AIVELA app.

Google Play
Google Play
App Store
App Store

Me Support Center New Request

Open Support Center in the AIVELA app
Create a new support request in the AIVELA app